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Privacy Policy

We value your privacy!

 
We value the individual privacy of our customers and their personal information. All information entered into the Musiqhub database is held with the utmost care. A more detailed explanation about how we safeguard your personal and commercial information is described below.
 

It your responsibility to keep your password safe.

Make sure you keep your Musiqhub login and password safe, and don't give it out to anyone.

Musiqhub monitors system usage

The information you have provided Musiqhub is stored securely in a database and is only accessible to Musiqhub teachers and Musiqhub administrative support personnel. It is your responsibility to keep your password safe. Musiqhub teachers and support personnel will not access the details of any financial transaction entered and stored in the Musiqhub database except where granted permission by you or your Musiqhub teacher to assist with resolution of a system issue or error.

Musiqhub will not access system usage history for a specific identifiable user except where granted permission by that user to assist with resolution of a system issue or error.

Musiqhub and our key commercial partners can access non-identifying and aggregated usage information and transaction volumes in order to better understand how our customers are using Musiqhub so we can improve the system design and where appropriate have the system prompt users with suggestions on ways to improve their own use of the system.

27 Systems does not store any credit card details

All credit card details are not stored by Musiqhub and cannot be accessed by Musiqhub staff.

Customer credit card details are encrypted and securely stored by Direct Payments Solutions Ltd for the purposes of subscription billing services.

27 Systems will give you access to your data at any time

Provided the client has met their obligations under the Terms and Conditions, on request Musiqhub will provide the customer with a full export of their data in a common file format determined by Musiqhub.

Cookies

The Musiqhub website utilises "cookies" and other technical measures that enable us to monitor traffic patterns and to serve each customer more efficiently if they revisit the site. A cookie does not identify the client personally or contain any other information about the customer, but it does identify the customers computer. The customer can set their browser to notify them when they receive a cookie and this will provide them with an opportunity to either accept or reject it in each instance.

You can opt-out of any email communications

Musiqhub sends billing information, lesson notifications, and promotional material to customers via email.

Where appropriate email communication will contain clear and obvious instructions describing how You can opt to be removed from the mailing list. Musiqhub will remove the client upon their request.

You are responsible for checking the Privacy Policy of any third-party applications the Service links to

Musiqhub may contain links enabling the electronic transfer of data with third-party applications. Musiqhub takes no responsibility for the privacy practices or content of these applications and requests that the customer checks these out for themselves.

This policy may be updated from time to time

Musiqhub reserves the right to change this policy at any time and any amended policy is effective upon the posting on this website. Musiqhub will communicate these change via a notification via the website.

 

Transfer of Information

Nothing in this privacy policy prevents Musiqhub from passing on information gathered on this site to any successor organisations.

 

MusicWorks Yamaha

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